Celebrating 9 Years of TimbaCare: The Ultimate Timber Maintenance Solution
Updated April 2025
Since launching at the 2016 Homebuilding and Renovating Show in Birmingham, TimbaCare has transformed timber product maintenance for thousands of happy customers. For nearly a decade, Gowercroft has delivered this service with pride, helping homeowners keep their timber windows and doors looking flawless, all while extending their guarantee indefinitely.
Why Did We Create TimbaCare?
After speaking with hundreds of customers, we discovered a shared concern. People love the look and feel of timber but worry about the maintenance. Despite our products having the lowest upkeep requirements on the market, many still dread the thought of climbing a ladder every few years to repaint.
That’s exactly why we developed TimbaCare: a fully serviced maintenance programme that takes the hassle out of caring for your timber windows and doors.
What Does TimbaCare Include?
The programme features an annual visit from a Gowercroft service engineer. Each visit starts with a brief discussion about any issues you’ve noticed over the past year. From there, the engineer works through a 10-point checklist for every product on site.
Any maintenance that’s needed is carried out on the same day. Depending on how many years have passed since installation, this may also include cleaning, applying revitaliser, or even repainting.
How Much Does It Cost?
The annual fee is tailored to each property, based on:
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The number of products
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The coating type and maintenance cycle
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Your location
This charge is fixed for the first 25 years and usually falls between 2% and 4% of the original product cost per year. That’s a small price to pay for windows and doors that stay pristine for decades.
What Are the Benefits?
TimbaCare offers far more than just cosmetic touch-ups. It protects your investment, keeps your products performing at their best, and eliminates the need for DIY maintenance. Even better, the guarantee is fully transferable, adding real value to your home if you ever decide to move on.
Want to Learn More?
You can read more about the programme on our dedicated TimbaCare page. Or, if you’d prefer to talk it through, contact our team. We’ll be happy to answer your questions and walk you through how TimbaCare can support your products for life.